Topic 3 Written communication approaches

  • Written material is often used as a supplement to give patients more information and elaborate about a topic.
  • Material should be easy to understand.
  • Reviewing written materials to reinforce the teaching points can be very helpful for patient understanding.
  • Healthcare professionals should make sure the literacy reading level has been determined for the patient prior to written handouts.
  • One should ask the patient how they best learn and if they prefer written materials.
  • The written materials general redability should not be higher than 6th grade level.

Source: Pexels